Certificate II in Information, Digital Media & Technology

This course is delivered across two years and is aimed at Year 11 and 12 students. The units marked * are also in the Certificate III course. The focus of this qualification is to provide skills to be a help desk operator who is able to solve routine problems of IT users.

Course Code: ICA20111

Core Units

BSBOHS201A Participate in OHS processes 15
BSBSUS201A Participate in environmentally sustainable work practices 10
 ICAICT201A  Use computer operating systems and hardware  60
 ICAICT202A*  Work and communicate effectively in an IT environment  30
 ICAICT203A *  Operate application software packages  60
 ICAICT204A  Operate a digital media technology package  40
 ICAWEB201A  Use social media tools for collaboration and engagement  20


Elective Units – 7 Units

 ICAWEB302A  Build simple websites using commercial programs  50
 ICAICT205A  Design basic organisational documents using computing packages  40
 ICAICT206A  Install software applications  15
 ICAICT207A  Integrate commercial computing packages  25
 ICASAS203A  Connect hardware peripherals  25
 ICASAS206A Detect and protect from spam and destructive software  10
 ICASAS301A  Run standard diagnostic tests  15


Total Hours for this Program